Privacy Policy

Effective Date: January 1, 2020
Cleana Pro LLC ("Cleana Pro," "CleanaPro," "we," "us," or "our")

At Cleana Pro (also referred to as CleanaPro), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cleanapro.com) or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Physical Address

  • Billing Information (secured through third-party processors)

  • Cleaning Service Details

  • Customer Support Communications

b) Non-Personal Information

  • IP Address

  • Browser Type and Version

  • Device Information

  • Website Usage Data (pages viewed, time spent, referral links)

c) Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage cleaning services

  • Process and confirm payments

  • Respond to customer inquiries and service requests

  • Send important service updates, promotions, and newsletters

  • Analyze and improve our website and service offerings

  • Conduct targeted advertising and marketing

  • Meet legal and regulatory requirements

  • Detect and prevent fraud or unauthorized access

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your data only with trusted third parties who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements, including:

  • Payment processing providers

  • Website hosting services

  • Marketing service providers

  • Legal and compliance entities (only when required)

These parties are obligated to use your information solely for the services we request and to protect it at all times.

4. Data Security

We implement and maintain industry-standard security measures to safeguard your personal information, including:

  • SSL (Secure Socket Layer) encryption

  • Secure payment processing

  • Firewall protection

  • Access controls and security protocols

  • Regular monitoring and system updates

Although we take extensive measures, no internet transmission can be 100% secure, and we encourage you to take precautions as well.

5. Your Rights and Choices

You have the right to:

  • Access the information we hold about you

  • Correct inaccuracies in your information

  • Request deletion of your information

  • Object to specific data uses

  • Withdraw consent at any time (where consent was provided)

To exercise these rights, please contact us at info@cleanapro.com.

6. Cookie Policy

We use cookies to:

  • Authenticate sessions

  • Personalize your experience

  • Analyze web traffic and usage patterns

  • Deliver relevant advertisements

You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of every website you visit.

8. Children's Privacy

Our website and services are not directed to children under 13 years of age.
We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately at info@cleanapro.com so we can take appropriate action.

9. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States.
By using our services, you consent to such transfers.

Service Areas

Cleana Pro LLC proudly serves residential and commercial clients throughout South Florida, including but not limited to:

  • Fort Lauderdale

  • Miami

  • Hollywood

  • Pompano Beach

  • Boca Raton

  • Coral Springs

  • Deerfield Beach

  • Weston

  • Davie

  • Plantation

  • Sunrise

  • Wilton Manors

  • Oakland Park

  • Lauderdale Lakes

  • Lauderhill

  • Dania Beach

  • Hallandale Beach

  • Aventura

  • North Miami

  • North Miami Beach

  • Kendall

  • South Miami

  • Miami Beach

  • Hialeah

  • Doral

  • Miramar

  • Pembroke Pines

  • Cooper City

  • Margate

  • Coconut Creek

  • Parkland

  • Tamarac

…and surrounding areas.

If you are located near these cities, we likely serve your neighborhood too!

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational changes.
The updated version will be posted with an updated "Effective Date" at the top of this page.

We recommend checking this page regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cleana Pro LLC
Website: www.cleanapro.com
Email: info@cleanapro.com
Phone: (954) 740-1670
Location: Fort Lauderdale, FL 33311