Privacy Policy

Effective Date: August 3, 2025
Cleana Pro LLC (“Cleana Pro,” “CleanaPro,” “we,” “us,” or “our”)

At Cleana Pro LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.cleanapro.com or use our cleaning services. By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect two main types of information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Physical Address

  • Billing Information (processed securely via third-party providers)

  • Cleaning Service Details (preferences, property size, etc.)

  • Customer Support Communications

b) Non-Personal Information

  • IP Address

  • Browser Type and Version

  • Device and Operating System Info

  • Website Usage Data (pages visited, time spent, referral links)

c) Cookies and Tracking Technologies
We use cookies to improve your experience, analyze website traffic, and deliver personalized content and advertisements.

2. How We Use Your Information

We use your information to:

  1. Provide, manage, and schedule cleaning services

  2. Process and confirm payments

  3. Respond to inquiries and service requests

  4. Send service updates, promotions, and newsletters (if opted in)

  5. Improve our website functionality and user experience

  6. Conduct marketing and advertising campaigns

  7. Comply with legal requirements and prevent fraud

3. Sharing Your Information

We never sell or trade your personal information.
We may share your data only with trusted third parties under strict confidentiality, including:

  • Payment processors

  • Website hosting and IT providers

  • Marketing service providers

  • Legal or regulatory authorities (only when required)

These parties are required to use your data only for the services requested and protect it at all times.

4. Data Security

We maintain industry-standard security measures, including:

  • SSL (Secure Socket Layer) encryption

  • Secure payment processing

  • Firewall and access controls

  • Regular monitoring and software updates

While we take extensive precautions, no online transmission can be 100% secure. We encourage you to take reasonable precautions as well.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Opt out of certain marketing communications

  • Withdraw consent (where applicable)

To exercise these rights, contact us at info@cleanapro.com.

6. Cookies

We use cookies to:

  • Authenticate sessions

  • Personalize your browsing experience

  • Track website traffic and usage trends

  • Deliver relevant ads

You can disable cookies via your browser settings, but some features may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal data from children.
If you believe we have, please email info@cleanapro.com so we can take action.

9. International Users

If you access our services from outside the United States, your information may be processed and stored in the U.S.
By using our services, you consent to this transfer.

10. Service Areas

We proudly serve residential and commercial clients throughout South Florida, including but not limited to:

Fort Lauderdale, Miami, Hollywood, Pompano Beach, Boca Raton, Coral Springs, Deerfield Beach, Weston, Davie, Plantation, Sunrise, Wilton Manors, Oakland Park, Lauderdale Lakes, Lauderhill, Dania Beach, Hallandale Beach, Aventura, North Miami, North Miami Beach, Kendall, South Miami, Miami Beach, Hialeah, Doral, Miramar, Pembroke Pines, Cooper City, Margate, Coconut Creek, Parkland, Tamarac, and surrounding areas.

If you are near these cities, we likely service your neighborhood!

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised Effective Date.

12. Contact Us

If you have questions, concerns, or data requests, contact:

Cleana Pro LLC
Website: www.cleanapro.com
Email: info@cleanapro.com
Phone: (954) 740-1670
Location: Fort Lauderdale, FL 33311