CleanaPro Terms & Conditions

Last Updated: June 2026

1. Agreement to Terms

By accessing the CleanaPro website or requesting services, you agree to these Terms and Conditions. These terms govern the use of our website, services, communications, and transactions with CleanaPro.

2. Services

CleanaPro provides residential and commercial cleaning services including but not limited to:

• Standard Cleaning
• Deep Cleaning
• Post-Construction Cleaning
• Move-In / Move-Out Cleaning
• Laundry Services
• Interior Window Cleaning
• Balcony Cleaning
• Upholstery Cleaning
• Organization Services

Service availability may vary depending on location and scheduling.

3. Quotes & Scheduling

Quotes provided through our website or communication channels are estimates based on information provided by the customer.

Final pricing may vary based on:
• Property condition
• Size of the property
• Additional requested services
• Time required to complete the job

Appointments are scheduled based on availability.

4. Deposits & Payments

Certain services may require a deposit to secure the appointment.

Deposits may be non-refundable if cancellations occur within the required notice period.

Payments may be made through approved payment methods including credit card, electronic payment, or other accepted payment systems.

5. Cancellations & Rescheduling

Customers must provide notice before canceling or rescheduling an appointment.

Late cancellations or missed appointments may result in a cancellation fee.

CleanaPro reserves the right to reschedule services due to weather, safety conditions, or operational issues.

6. Customer Responsibilities

Customers are responsible for:

• Providing access to the property
• Securing valuables and sensitive items
• Ensuring utilities such as water and electricity are available
• Informing CleanaPro of any hazards or special conditions

CleanaPro is not responsible for damage caused by unstable fixtures, poor installation, or pre-existing conditions.

7. Satisfaction Guarantee

CleanaPro strives to deliver high-quality service. If you are not satisfied with a cleaning service, you should notify us within 24 hours so we may review and address the concern.

8. Limitation of Liability

CleanaPro will not be liable for indirect, incidental, or consequential damages arising from the use of our services.

Liability for service-related claims shall be limited to the amount paid for the specific service.

9. Website Use

All content on this website including text, graphics, logos, and images is the property of CleanaPro and may not be reproduced without permission.

Unauthorized use of the website may result in legal action.

10. SMS Communications

By submitting your phone number through our website forms or service requests, you consent to receive SMS messages from CleanaPro related to your cleaning request.

Messages may include:
• Service confirmations
• Quote responses
• Scheduling updates
• Customer service communication

Message frequency varies depending on the service request.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us through our website.

CleanaPro does not sell, rent, or share your phone number with third parties for marketing purposes.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy.

12. Changes to Terms

CleanaPro reserves the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised date.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us through our website:

CleanaPro
Website: https://cleanapro.com